I. General Website Information
What is MH Eye Care’s Privacy Policy?
How is the security of MH Eye Care’s website?
II. My Account
How do I create an online account?
How do I edit my account information?
I forgot my password. How do I reset it?
I need a copy of my invoice/receipt.
III. Order Placement
Where do I enter my promo code online?
Can I be invoiced/continue to be invoiced?
What is the shipping time frame?
Can I receive my order faster than ground shipping?
Will I receive an order confirmation after I place my order?
IV. Order Status & Tracking
How do I check my order status?
V. Product Information
I want to change my bag artwork. What do I have to do? Is there a charge for artwork changes?
If I need to change my post-op kit logo artwork, will I receive a proof?
I need to order RX pads, and I do not see them on the website. How do I order these?
I need to order my free Patient Sheets that come with my post-op kit order. How do I do this?
I’m looking for a specific product, and I can’t find it on your website.
I don’t see any option to customize a specific product. Can anything be customized?